Empower Your Workforce with
Hands-Free, Real-Time Support
Equip your team with instant access to experts and critical information—anywhere, anytime.
Streamline Operations
With RemoteSpark
In today's globally competitive landscape, maximizing efficiency and minimizing downtime are critical. RemoteSpark empowers your team by providing instant, hands-free access to expert support and essential information.
With real-time assistance, your workforce can swiftly resolve issues, reduce operational downtime, and maintain seamless operations. This direct access to expertise accelerates troubleshooting, reduces travel, and enhances overall operational performance.
Remote Expert Support and Information Access
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Enable hands-free collaboration between on-site workers and remote experts using secure audio and video communication. With real-time support available at the point of need, your team can resolve issues quickly without interrupting their workflow.
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Stay ready by having access to operational documents, PDFs, and manuals at the point of need. Regardless of the situation workers have access to as much or little information as needed to solve the task at hand. Users can also have remote experts push that content to them to get the task complete efficiently and accurately.
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Users can invite a second expert to join active calls, enabling dynamic collaboration and leveraging expertise from different sources in real time.
Improved Communication and Collaboration
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Challenging conditions, digitally stressed environments, and remote locations can limit connectivity to experts. RemoteSpark equips workers with the ability to connect to experts through a secure a low-bandwidth, audio visual call to make sure the job gets done regardless of the environment.
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Enhance remote support by enabling experts and on-site workers to capture and share detailed images of the work area instantly. Experts can annotate these images to provide precise, visual guidance directly to the worker's field of view. These annotated images can be saved and referenced in future sessions, ensuring clarity and ongoing support throughout tasks and for future troubleshooting.
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Users can access RemoteSpark on a Windows 11 PC through the web or dedicated app. With mobile device access available via the web for seamless expert collaboration anywhere.
Advanced Support and
User Guidance
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Simplify complex tasks. Take control and ease the stress of complex troubleshooting and repairs by enabling audio and visual guidance back with holographic ink to bring points of interest into the field of view of your technicians on-site.
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Never be stuck without an option to solve the task. Accessible directly from their hand, this central hub provides instant access to a library of critical content and expert guidance, ensuring continuous work without interruptions.
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Enable true task visualization by bringing operational 3D models into the physical space. Access 3D models that guide users through processes step-by-step ensuring task accuracy, improved safety, and enhanced on-the-job training as junior technicians can see a full breakdown during troubleshooting.
*Available on HoloLens 2 Only
Complete Lifecycle Support
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Our specialist prioritizes a seamless integration of RemoteSpark into your operational framework. With each client partnership, we assign a dedicated team committed to proactively overcoming any barriers to your successful connected worker adoption, helping you strategically drive operational value.
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Through use case development, content workshops, online learning modules, and training, our team of RemoteSpark specialist will work to ensure your success with every deployment.
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Our commitment to your success is unwavering. We provide you with limitless access to our customer support team, ensuring you have all the resources necessary to maximize your use of RemoteSpark. Our teams are tasked with providing comprehensive support, tailored to meet your unique needs.
Discover RemoteSpark
Explore below to learn more about RemoteSpark’s key features and the benefits adopting a connected worker solution can have on operations.
Ready to Experience RemoteSpark?
Taking the leap from tradition can be hard, we understand that. That's why we are here to help you along the journey. From making sure your use cases and our solution match, to ensuring that your organization is ready to flip the switch and supercharge productivity. We will be your guide to implementing a connected worker strategy. Your success is our success. We are here to help.
Learn how RemoteSpark can:
Reduce Costly Travel
Reduce Downtime
Close The Growing Skill Gap
Enhance Remote Collaboration